Returns & Exchanges

At Charmette, we want you to be completely in love with your fashion finds. If your purchase isn't a perfect fit, we offer a seamless 30-day return policy for all unworn items with original tags attached.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and untampered.

3

Ship with Ease

Download and print your prepaid shipping label from the portal, then drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your return, your refund or exchange will be processed within 5 to 7 business days to your original payment method.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing